The problems with HR departments are they are filled with unimaginative clueless people who are unaware that they are actually clueless. HR professionals are not as professional as their self endorsed titles, they get paid to perform a task, but they lack the real skills to recruit, select and train genuine candidates. HR lackies overlook so many potential employees, yet complain they cannot find suitably qualified and experienced people.

HR departments have a well earned reputation for being lackluster and frivolous, they hire uni grads on their first job with no on-the-job experience. Just as bad is the old HR staff who carry on their old outdated habits for decades without improvement or upgrades. Their substandard performance is well known, they will likely know where to locate a substandard performance form, but have no idea they should be listing their names on the very substandard performance forms they distribute.

There is a HR agency, but not one individual requires a qualification for HR endorsement. Notably, HR departments are staffed by juniors on minimum pay with minimum skills and knowledge. The Australian Human Resources Institute does offer professional development, just as their institute of Company Directors or the Institute of Management. The HR Institute does offer graded professional membership, training programs and endorsements.

As a professional trainer, I require a minimum qualification of a Certificate IV in Training and Assessment. The qualifications must be issued by a Registered Training Organisation meeting significant regulatory requirements, the trainers and assessors working in a HR departments must be suitably experienced and qualified. Yet the rest of the HR lackies require no such qualifications, they require no ongoing professional development nor skills and knowledge currency.