Escalate, then escalate some more

What I learned in working back in private enterprise after working in the public sector for an extended period is the urgency to get the job done. The results driven approach requires action and I have learned to escalate, then escalate some more.

Pre-Dispute And Pre-Escalation Processes To Prevent Disputes: A Brief  Introduction — International Mediation Institute

In my world of emails and meetings, an email chain with multiple recipients requires multiple headings where multiple tasks are explained so all involved know their task but the role of the others in the organisation. In order to achieve results, the position required organising people and resources, you couldn’t let a project fail by allowing the job to drift. You needed to ensure the people who were doing the work had all the resources required, their schedule and their objective.

For a large part, the job requirement is coordination of resources following the four defined principles of management through planning, leading, organising and controlling. The efficient use of resources allows the organisation to maintain high levels of employment and high salaries through the maintenance of efficiency gains. So when you need to support team members, the strategy is to escalate issues to get the task completed, your job is to support them and ensure they are well resourced.

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